We do not listen to understand,
we listen to reply.

Listening With Your Heart

At St. Michel, we believe that one of the biggest challenges today is that people listen to reply, not to truly understand.

When your child is struggling with self-harm or suicidal thoughts, your first instinct might be to fix things, give advice, or explain why everything will be okay. But often, what they need most isn’t quick solutions—it’s someone who will truly listen.

Listening isn’t just hearing their words—it’s making them feel safe, valued, and understood. It means asking gentle questions, being curious about their feelings, and putting your own opinions or solutions aside—at least at first.

What Your Child Needs Most

They need:

• A space where they can speak freely, without judgment.

• A moment to feel heard, not corrected.

• A connection that shows them they matter.

Try This Approach:

• Set aside what you think you know.

• Be open to learning who they are right now.

• Focus on connection, not correction.

• Stay patient. It’s not about being perfect; it’s about being present.

Even when it’s hard—even when you’re scared—keep showing up. Sometimes just being there and listening is the most powerful form of love and support you can give.

You’re Not Alone in This

If you’re unsure how to begin the conversation, we can help. We offer resources, guidance, and even direct support to help you find the right words and approach.

And yes, it’s okay to share your own experiences from your childhood or teenage years. Just remember—this is about them. Keep your stories as bridges to help them feel understood, not as a way to shift the focus.